American Dental Association
Manager Product Development 03/2025 – Present
Product strategy, member engagement, innovation, non-dues revenue development, and AI prototype and workflow development. Portfolio spanning membership models, partnerships, convening, and data products; board-, council-, and executive-facing analysis and presentation.
- Designed and built a multi-agent business-case pipeline with deterministic validation gates and LLM-as-judge classifiers, producing board-ready documents and financial models from a concept in a single run
- Built an evaluation harness for market research with five source-validation gates and a regression-replay library, transforming captured failures into permanent automated tests
- Introduced a blind two-sided adversarial screening method for scope decisions, with information isolation enforced by tooling rather than instruction
- Reduced drafting cost 40%+ through patch-based revision, scoped context delegation, and cache-aware orchestration
- Developed membership-based business and financial models for forecasting; culminating in a board presentation for the ADA's first nationwide group practice membership option
- Discovered the opportunity for a dental site selection and demographic analysis tool; developed prototype using Claude 3.5 Sonnet; built financial model and business case; delivered to senior leaders
- Convened KOLs across medicine, dentistry, payors, academia, manufacturing, and innovators for the ADA Summit Series, spanning 150+ stakeholder organizations
- Co-developed the innovation group's product development process: stage-gate protocols, portfolio matrix, and a business-model flywheel that linked multiple revenue streams
- Participated in technology and benefit-plan partnership development